Using AI to support customers
Discover how Versus Arthritis used AI to support their customers, with Razor sharing knowledge alongside the necessary AI skills.
Looking to combine your strategic roadmap with a real working Proof-of-Value?
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AI Activation Partner To Forward-Thinking Organisations
Is this engagement right for you?
Stop debating. Start defining.
If your organisation is curious about Artificial Intelligence but unsure where to start, you are not alone.
Are you interested in AI but unsure where to begin? Have you run pilots that failed to scale? Make UK's 2024 Digital Adoption Report found that 61% of UK manufacturers are piloting or deploying AI, yet fewer than 20% have a formalised AI strategy - a gap that translates directly into stalled projects and unrecovered investment.
- Avoid the hype trap. IBM's 2023 Global AI Adoption Index found that a lack of clear AI strategy was the top barrier to scaling AI, cited by 33% of enterprise respondents - ranking above data quality and skills gaps. Validate opportunities thoroughly before committing to full-scale investment.
- Evidence first. We combine our strategic capabilities with engineering expertise to establish a baseline for your AI maturity across technology, people, data, processes, and culture.
Moving beyond the hype demands a validated path forward. We provide the clarity and evidence you need to invest with confidence, bridging the gap between your ambition and the next stages of your custom software build. This rigorous alignment ensures projects launch successfully, as demonstrated when we equipped Versus Arthritis "with the necessary AI skills and experience."
Combine Strategy with Execution
For organisations that want to establish a strategic baseline and immediately build a working Proof-of-Value (PoV). Move straight from insight to action in a focused sprint.
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A Structured Path to Adoption
Three focused phases to establish a baseline and identify opportunities.
A structured 2-week engagement that establishes a strategic baseline and an actionable roadmap. By actively collaborating with your team rather than applying a generic solution, we ensure continuous alignment without disrupting your daily operations.
Phase 1
AI Readiness Assessment
We establish a baseline for AI adoption by capturing cross-department input and evaluating maturity across Data, Technology, People, Process, and Culture. As noted by Kristal Ireland, Head of E-Commerce & Retail at Virgin Trains, our approach effectively addresses "the sensitive and people-centric approach that the project demanded."
- • Gap Analysis & Benchmarks
- • Identify Initial Opportunities
Phase 2
Needs Assessment Workshop
An in-person, collaborative session with key stakeholders to translate insights into actionable AI opportunities tailored to your specific strategic priorities. By keeping your customers "at the centre of everything", as experienced by Zen Internet's Marketing Director, we ensure AI adoption directly serves core business objectives.
- • Align AI to Strategic Objectives
- • Identify Quick Wins
Phase 3
Recommendations and Roadmap
We consolidate findings into a clear, evidence-backed 12-month roadmap that balances long-term value with immediate steps your team can take right away. Want to instantly act on this roadmap? See our AI Activation Plus for a working Proof of Value.
- • 12-Month Phased Roadmap
- • Executive Playback Session
Trusted by industry leaders.
Karina Brisby
Head of Digital - Versus Arthritis
"Razor are a joy to work with. Not only were the team equipped with the necessary AI skills and experience, they were also willing and confident in sharing their knowledge with my colleagues and me. The project launched successfully this year, thanks in no small part to Razor’s diligence and expertise."
Ben Morgan
CEO - Advanced Manufacturing Research Centre
"When the CEO rings me and says, ‘We thought we could do it 20 times quicker but have worked out a way to process it 4,000 times quicker’ that’s when you know you have partnered with the right guys."
Paul Sinclair
Marketing Director - Zen Internet
"The Razor team were brilliant to work with on this project. They quickly understood our needs and made sure our customers were at the centre of everything they did. Razor are a great extension of our team to bring our vision to life."
Andrew Noble
Managing Director - Health Partners
"You're in safe hands with Razor. Their ability to deliver high-quality results at pace has made them the ideal strategic partner for Health Partners. It’s great to see the passion that goes into each project and the dedication to create innovative and quality solutions."
Kristal Ireland
Head Of E-Commerce & Retail - Virgin Trains
"It has been brilliant working with Razor on this project. They understood my brief and were able to effectively deal with the sensitive and people centric approach that the project demanded."
Jackie Griffiths
Rolls-Royce
"The product that you have delivered will allow a step-change in our capability. This is the first time we have taken this collaborative approach and the combination of the AMRC and Razor together seems to have worked really well. The amount of effort and passion that’s gone into this project from your team has been evident throughout."
Dave Tudor
Continuous Improvement Manager - Prima Dental
"From the outset, working with DataQI and Razor has felt far more like a true partnership than a traditional supplier relationship... Throughout our transition into automating OEE and quality inspections, both teams have been exceptional. They invested time in understanding our operation, our people, and our improvement journey, rather than applying a generic solution."
Uncover the Possible.
Take the reins of your AI transformation. Fast, energetic, and highly focused on getting you the answers you need to proceed with confidence. Book a discovery call today to dictate your objectives.
- Establish your AI Readiness baseline across Data, Technology, People, Process, and Culture.
- Scope new digital offerings against a validated business case - benchmarked against industry outcomes such as the AMRC's documented 4,000x processing speed improvement achieved in partnership with Razor.
- Bypass months-long consulting phases. Traditional AI strategy engagements average 8-12 weeks before a single recommendation is delivered. AI Activation compresses this to a focused 2-week sprint.
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See what we've done
Take a look at how we've helped organisations like yours align their AI investments to real business value.
