How Razor helped Fleetcor take action and move from a legacy environment into a future of high security, possibilites and speed.
Fleetcor is a global business and a leading provider of specialised payment products, including fuel cards, business credit cards and fleet maintenance solutions.
Some Fleetcor platforms were operating in a legacy environment and their website technology had been left behind. Website changes caused instability to the platform and there was a hesitancy to change any underlying legacy code and infrastructure in fear of it having a negative impact.
Ultimately, this led to frustration with a lack of agility and speed when delivering initiatives and new innovations.
By focusing more on the technology and applications supporting digital in the UK, Fleetcor could offer a better customer experience.
Something had to change and the challenge was knowing where to start, what to do and how to do it.
The engagement started with discovery. First, we had to understand the big picture and find out what there was, how it worked and why it was like it was. We were then able to define a roadmap and a plan on how to achieve it.
All native mobile apps were taken from a legacy platform that could no longer support the needs of the customers and re-built in Xamarin, Microsoft’s cross-platform native app framework. At the same time, the user experience and interface design of the apps was re-imagined and improved.
All of the customer-facing websites were migrated from a legacy style brittle infrastructure to a true cloud architecture, at the same time improving the speed and security of each site.
The background processes were re-written from the ground up and brought into a true cloud-native design, making them more secure, smarter, more durable and resilient, reducing unknown issues while at the same time enabling them to be more flexible when changes were needed to be made.
“Working with Fleetcor has been a privilege. The team understands the importance of a solid, agile platform and have a fantastic track record for putting their customer and staff experience first to ensure long term success. We are looking forward to delivering new and innovative features to their platform.”
Fleetcor now has a digital infrastructure and suite of applications that are secure, reliable, resilient and, importantly, supported by a team of experts.
This forms the digital platform of the future; ready to roll out new technologies, initiatives, UX improvements and digital developments to help maintain their leading market position.
migrated to a cloud-native design
had the security rating raised from C to A
for customer data retention
“Razor were a very collaborative partner who took the time to understand our needs and help us design and implement the backend platforms needed to support key areas of our digital estate.”